RecHelper was down for a few minutes earlier today, and we are looking into the direct cause of this and ways to prevent problems like this in the future. We will also be implementing a way to better contact users of updates when services are down. If you incurred any problems because of this incident please reach out to us at email@example.com.
We identified the issue and added safe-guards to prevent the problem from causing the platform to go down. We are also continuing to improve the availability and reliability of our systems.